My flight was quite pleasant. I had an Dying in my loved ones and return house on Thursday early morning. So with which i termed shopper service and talk to if I could get an flight back two times early. I used to be told that it will Price me 600 more than my primary return ticket.
March 25 I flew from Austin to Ft Myers with a plane alter In Charlotte. When booking my flight I asked for wheelchair guidance. Needed to hunt one up in Austin. Was taken to gate 2hours beforehand but was assured there will be guidance for boarding. Gate was adjusted without just one at he desk could uncover no support, and with fantastic trouble proceeded to new gate. Once more no help in boarding.
nonetheless ihave not been privileged to get well seats on British airways Portion of my flight.My locator no. is AUOANL.My spouse is extremely dissatisfied just after being faithful to American for over 20 years.
I had been seeking to purchase ticket for 15 12 months outdated son and couldn’t use Web site for he was regarded as minimal. I identified as shopper service and she assisted me with airline invest in. I especially asked if I needed to terminate if I could within 24hours. This attendant said Of course. I found out 4 hrs later The rationale son would want to fly was cancelled. I named back to cancel the flight the attendant told me I couldn’t terminate flight and it was a nonrefundable ticket. I explained to her circumstance as said above she claimed she couldn’t do everything. I questioned for the supervisor, I got a person and explained your situation, she reported I couldn’t cancel it and obtain my money back she was really rude and hung up on me. I named back to inquire for one more supervisor and as I was speaking to this supervisor she knowledgeable me that the final supervisor said in her file I refused voucher. What ever a voucher was I wasn't even confident. Then 2nd supervisor informed me what she believed. Hence the flight wasn’t cancelled given that she mentioned to attend a pair times in advance of I make my closing decision and she would wave switching rate to take action And that i shouldn’t have any issues.
Hello there American Airlines, I don’t Imagine it's healthy to carry it in: So I'd the worst practical experience at any time, flying this time during my journey to The big apple on 1169 flight DFW LGA 5/eight/16. First of all, I had seat 22A or a thing, and instantly I am sent right down to the bottom from the airplane to seat 30. I don’t know the quantity of trips the airplane had amassed, but I really need to said which i couldn't do the rest but watch for the excursion to finish to vomite (the smell was Awful) couldn't eat, or even sleep in the least- and I wasn't the sole just one suffering from that. Additionally, I know that you experienced new instruction flight attendants on board, but was also the pilot?
As a business, you may have stepped way out of line having a community situation on this. Even so the place you’ve taken proficiently favors “discrimination†against all folks who are entitled towards the Distinctive protective provisions enjoyed by a privileged minority.
I am astonished at The shortage of shopper service at American Airlines. I was a flight attendant for our website thirty decades and took terrific satisfaction from the coaching I gained from American. With a modern journey I viewed a passenger and agent argue about which a person was ruder. There isn't a apparent enforcement of grooming policies wherever in the company.
At sign in for flight 2356 my bag was viewed by staff as oversized. Placed in sizing Test & was one inch to tall . My gripe- my husband with similar bag wasn't ( diff colour) questioned to dimensions Check out. noticed various of course far too tall luggage past Check out pt. your losing $.
I enjoy you might be under-going a merger and some personnel can be fewer than thrilled, but this Frame of mind really should not be evident to your buyers who are merely contacting to acquire some help.
Get your CEO’s to examine repeat enterprise after which you can they will realize why They can be continuously not producing the bottom line. I am able to Truthfully state that I’m never booking using your airline all over again. many thanks, Sincerely
the AA man or woman in the AA terminal being quite snide, when in fact I had accomplished almost everything in my Manage to have into the plane in a very well timed manner.
I set in a ask for very last September to utilize my ticket at a later day. I regrettably had unexpected emergency gall bladder surgical procedure two days prior to my flight. I known as immediately to Permit the American Airlines know and was explained to that they'd be no reimbursement, which was fantastic, I just need to use the ticket in a afterwards day. I put my ask for in and I've however not listened to everything from your airlines.
Worst encounter I’ve had in a very long time!!! Trip turned high priced….just Whenever your able to occur home to your family, your have a simply call indicating your flight is canceled. Not delayed, not rerouted, just canceled.
Just two weeks back I had a flight from albany Big apple to turtle Seashore with prevent in Charlotte we landed a person hour twenty minutes afterwards we hook up for the terminal I'd two several hours lay about I run from one conclusion to the other to my gate the aircraft continues to be attached but the person claimed I had to drop by consumers service they tell me there isnt any rooms nascar is in town needed to camp out I the airport until morning she explained they should have delayed that flight food items courts are closed I however had time for you to get on but she walked absent I don’t Believe I'll fly American anymore we nonetheless had time